See letters from our supporters here!


Who is Rural/Metro?

Rural/Metro Ambulance provides services in Salem, Eugene and Springfield and fire services in Jackson County. Rural/Metro is a national leader in private ambulance and fire protection services in 21 states and approximately 700 communities from coast to coast.

Rural/Metro's history goes back 65 years, when founder Lou Witzeman became concerned that his rural neighborhood didn't have fire protection. One evening in 1948, Lou Witzeman watched his neighbor's house go up in flames because there was no fire protection the unincorporated community. He knew something had to be done. Lou pooled together some money, bought a fire truck, and began the operation of a four-man fire department. He couldn't collect taxes, so he went door to door, asking his neighbors to subscribe by paying an annual fee. In 1978, Witzeman sold Rural/Metro to his employees through a unique employee stock ownership plan. In July 1993, Rural/Metro began trading its stock on the NASDAQ stock market.  And in June 2011, the Company was acquired by the global private equity firm Warburg Pincus, LLC. et it."

What began with one man's vision has grown into a differentiated company that is now the second-largest provider in the United States with more than 10,000 employees in nearly 700 communities and 21 states providing  more than 1.5 million transports annually.

How does Rural/Metro stand out from other companies?

Rural Metro has excellent response times.

Rural Metro prides itself on great relationships with our business, labor, medical and government partners.

Rural Metro offers more to our partnering communities:

Rural Metro has a national commitment to clinical excellence, including the highest standards for prehospital care for STEMI (An ST-Elevation Myocardial Infarction (STEMI) is a very serious type of heart attack during which one of the heart's major arteries (one of the arteries that supplies oxygen and nutrient-rich blood to the heart muscle itself) is blocked.), Stroke and Cardiac Arrest patients.


How does Rural Metro work in Oregon?

Rural/Metro has been providing exceptional emergency and non-emergency  ambulance transportation services to the City of Salem since 2005. Chosen by Salem's Ambulance Service Task Force, Rural/Metro was initially a solution to the federal government's cuts to the City of Salem's ambulance services. Within a couple of months of providing service, the City of Salem At Your Service newsletter reported that Rural Metro had: Remodeled and old, dilapidated 8326 sq. foot warehouse in a depressed area of town into a state-of-the-art crew quarters and training facility with meeting rooms for medical training. Hired 61 new employees including EMT's paramedics, field training officers, operations supervisors and administrative help.  They also are working to provide internships for students. Donated thousands of dollars and hours to the community. Provided safety and medical education to medical professionals and the community. Brought new, improved ambulance equipment to the City, including on-board cameras. Rural/Metro also provides non-emergency interfacility transports to the cities of Eugene and Springfield, in partnership with Eugene Fire Department and Springfield Fire and Life Safety.

Look at our Salem and Eugene information.  


OUR STAFF IS ALSO INVOLVED IN AND ARE LEADERS IN OUR COMMUNITY:  See a list of activities in Salem and Eugene here.



Rural Metro is CAAS Certified by the Commission on Accreditation of Ambulance Services. ·
Salem Chamber of Commerce New Business of the Year – 2007 ·
American Red Cross Real Hero Award– Presented to  Shari Locher, EMT-P,  – 2009·
American Red Cross Real Hero Award – Presented to to Mike Andrews, EMT-P, 2011
Ameriican Red Cross Real Hero Award – Presented to Mike Harness, 2012
American Red Cross Real Hero Award - Presented to Joe Schaffner, 2014
American Red Cross Real Hero Award - Presented to Victor Hoffer 2014
Marion County EarthWISE Certification for sustainable practices and environmental responsibility
Award for Meritorious Service from Oregon Health
Authority's Emergency Medical Services and Trauma Systems Program – Victor Hoffer